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Refusals, appeals & review

Ministerial intervention request

A request under s351 or s417 after the tribunal has affirmed a refusal.

What this visa is for#

A Ministerial intervention request is not a standard visa application. It is a request to the Minister to look at a case after a tribunal has affirmed a refusal. In this category, the request is made under s351 or s417.

This item sits in the review category and the Intervention stream. It is used after merits review has finished at the tribunal level and the tribunal has affirmed the refusal. The Minister does not re-run the whole visa process in the same way as the Department or the tribunal.

Ministerial intervention is a personal public interest power. In general terms, it is a last-stage request asking the Minister to consider stepping in after the usual review pathway has been exhausted. The Minister can decide whether to consider a request, and many requests are finalised without being considered by the Minister personally.

Who it is generally for#

This visa is for people who have had a visa refusal affirmed by the tribunal and want to ask for Ministerial intervention under s351 or s417.

This visa is for people who have already gone through tribunal review and are no longer in the ordinary Department decision-making stage. It is not for first-time applicants and it is not a replacement for lodging a normal visa application.

This visa is for people whose matter falls within the Intervention stream of the review category. In practice, that means the request only arises after a tribunal outcome, not before.

What it costs#

No visa application charge is recorded for this item in our data. Do not assume that means the process has no other costs at all, because applicants can still spend money on preparing documents, obtaining records, translations or legal help.

If a registered migration agent or an Australian legal practitioner prepares the request, their professional charges are separate from any government charge. Those professional charges can vary a lot depending on the amount of work involved, the urgency, the volume of documents and whether translations or expert reports are needed.

The government charge, where one exists for a migration process, is the same no matter who lodges it, whether the person lodges it personally or uses a representative. Professional fees are different, because each migration agent or lawyer sets their own charges.

Government charges are indexed and usually change on 1 July. Professional fees can change at any time, so it is worth checking what is included in a quote, such as conferences, document review, drafting and follow-up correspondence.

How long it takes#

There is no fixed standard processing time for a Ministerial intervention request. These requests do not run on the same timetable as many ordinary visa applications, and timeframes can vary widely.

Some requests are screened out relatively quickly because they do not meet the guidelines for referral. Others can remain on hand for a long period before any final outcome is communicated. The timing depends on factors such as the nature of the case, the completeness of the material provided and the volume of requests being handled.

A request for intervention does not create a guaranteed deadline for a decision. It is important to understand the process can be slow and that waiting times may be much longer than people expect.

What the process involves#

The process starts after the tribunal has affirmed a refusal. The request is then made under s351 or s417, depending on the type of matter. It is part of the review category, in the Intervention stream.

In practical terms, the file usually needs the tribunal outcome and the core records that show what has already happened in the case. The Department will already have much of the visa history, but a request still needs to be properly put forward and supported with clear material.

Requests are commonly assessed against Ministerial intervention guidelines before any question of referral arises. A request can be finalised at that preliminary stage. Not every request is referred for the Minister's personal consideration.

People often gather identity documents, the tribunal decision, Department correspondence and any updated material that was not previously available. If documents are not in English, certified translations may be needed. If contact details have changed since the tribunal process, those details need to be updated promptly.

The process is separate from ordinary merits review. It is not another hearing in the tribunal. It is also not the same as making a fresh visa application.

If a person is in Australia while the request is on foot, visa status matters. A bridging visa does not automatically give the same work rights, travel rights or study conditions as the substantive visa that was held before. Any visa conditions and expiry dates need to be checked carefully during the waiting period.

What commonly goes wrong#

One common problem is treating Ministerial intervention like a normal appeal stage. It is not. People sometimes assume the request automatically reopens the merits of the case, but the process is narrower and is handled differently from a Department application or tribunal review.

Another common problem is incomplete evidence. Missing identity documents, missing tribunal papers, poor-quality scans, untranslated documents and inconsistent dates can all slow things down or weaken the way a request is understood administratively. If there are many documents, clear labelling and dates help keep the material usable.

Documents can also expire during the process. Passports, police clearances, health material and other time-sensitive records may no longer be current by the time the file is looked at. Expired documents can create delays if updated versions are later requested or become necessary for any next step.

People also run into trouble by not telling the Department about a change of address, email or phone number. Important correspondence may be sent to the last address on file. A missed message can mean missed deadlines, confusion about visa status or a long delay before a person realises something has happened.

Another frequent issue is assuming a bridging visa carries the same rights as the substantive visa held before refusal and review. That assumption can affect work, travel and re-entry to Australia. Conditions can be different, and travel on the wrong assumption can have serious practical consequences.

Timing mistakes are also common. Some people wait too long to organise papers after the tribunal decision, while others send repeated updates without structure, making the file harder to follow. Keeping a clear timeline of refusal, tribunal outcome, visa expiry and any later correspondence helps avoid confusion.

A further problem is relying on old information from forums, friends or social media. Ministerial intervention is an unusual process, and small procedural misunderstandings can create large practical problems. It helps to work from current official material and, if professional help is used, to compare itemised quotes from properly registered providers.

Frequently asked questions#

What is a Ministerial intervention request in Australia?#

A Ministerial intervention request is a request made under s351 or s417 after the tribunal has affirmed a refusal. It is part of the review category, in the Intervention stream. It is not a normal visa application and it is not the same as another round of tribunal review.

Can a Ministerial intervention request be made before the tribunal decision?#

No. This process is used after the tribunal has affirmed a refusal. If the tribunal stage has not finished, this particular review pathway has not yet arisen.

Is there a government application fee for Ministerial intervention?#

No visa application charge is recorded for this item in our data. Separate professional fees may still apply if a registered migration agent or Australian legal practitioner is engaged. Costs for translations, records or other supporting material can also arise depending on what is needed.

How long does Ministerial intervention take?#

There is no fixed standard timeframe. Some requests are screened and finalised faster than others, while some remain pending for a long time. The timing can depend on the material provided and the number of requests being handled.

Can a person work or travel while waiting for Ministerial intervention?#

That depends on the visa status the person holds while waiting. A bridging visa does not automatically carry the same work or travel rights as the earlier substantive visa. Conditions need to be checked carefully because travel rights and re-entry arrangements can be different.


About this page. This is general information about how the Ministerial intervention request (subclass ministerial) works. It is not immigration assistance and it is not advice about your situation. Under section 280 of the Migration Act 1958 only a registered migration agent or an Australian legal practitioner can give you that. Charges are indexed and most change on 1 July, so check any figure against immi.homeaffairs.gov.au before you rely on it, and check any agent's registration on the OMARA register.

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