Get in touch
A real person reads everything sent here. If your question is urgent and it is about a deadline from the Department, say so in the first line.
We cannot advise you on your own visa application — not because we do not want to, but because in Australia only a registered migration agent or a legal practitioner may, and we are neither. Ask us about the site, about how any of this works, or about something we have published, and we will answer properly.
You may want one of these instead
Somebody is asking you for money for visa help
Check them before you pay anything. It is free and it takes about ninety seconds.
Check an operatorYou have a problem with a migration agent
There is a specific complaints route, and starting it in the right place matters.
Complaints and disputesYou think somebody is acting unlawfully
Unregistered operators, fake documents, someone charging for a visa outcome.
Report a concernYou have a question about a visa itself
Start with the guides - most questions are answered there, for free, in plain English.
Read the guides
Or write to us
What happens to what you write
It goes to the people running VisaBid and nowhere else. We do not sell it, and we do not add you to a mailing list — there isn't one. If you asked us to correct something we publish, we will tell you what we changed.
See the privacy policy for the full version, including how to ask for a copy of what we hold or have it deleted.